Can I track my order?

Yes orders can be tracked on our courier websites. When the order is dispatched you will receive an email. Simply click the ‘track your order’ or enter the unique tracking reference code from the email to the links below and you can view the current status and location of the order. Orders delivered via DPD (Will have a 6 digit consignment number) can be tracked at; https://www.dpdlocal.co.uk/ Orders delivered via Parcelforce 24 (Tracking no. beginning ‘TG’) can be tracked at; https://www.parcelforce.com/track-trace Orders delivered via Yodel 24 (Tracking no. beginning with ‘JD or JJD…’) can be tracked at; http://www.yodel.co.uk/track/

My tracking reference code doesn’t appear to be recognised when I check it on the courier websites?

Please be patient the tracking reference code does not activate with immediate effect. It’s quite normal not to see any parcel updates until later in the evening or on the day of dispatch. Please contact us if you believe there may be a problem.

I can’t find my tracking information?

Once we fulfil the order we automatically send the information to the email address you provided during checkout. If you can’t find the email in your inbox. PLEASE CHECK YOUR SPAM FOLDER. All orders after 1pm get dispatched the following day so your order may not have been processed.